PAYMENT

BBB accepts cash, Visa, Mastercard, and Apple Pay. Please note that gratuities are not included in your service total. 

PRICING

All prices vary between stylists/barbers and the service requested. Complimentary hair color consultation appointments are available and recommended for first-time clients. Final prices can only be confirmed by consultation with stylist.

CANCELLATION

As a courtesy to our other clients and our stylists, we require 24 hours notice of cancellation or rescheduling. If you do not cancel or reschedule within a minimum of 24 hours, you will be subject to a $25 cancellation fee for each hour of service.

NO SHOWS

Guests who do not show up for their scheduled appointment(s) without contacting BBB are considered “no-shows.” No-shows are subject to a cancellation fee outlined in our Cancellation policy. 

RETAIL EXCHANGE

Exchange is allowed within 14 days of purchase for store credit towards hair products only. Products must be unopened and in their original condition.

CHILDREN

As the salon waiting area space is limited, we ask that our clients make arrangements for childcare during their appointment, otherwise children must remain with client or another legal guardian at all times. 

PETS

We ask that pets do not sit or walk on any of the shop furniture and are never left unattended. 

PARKING VALIDATION

BBB offers parking validation, which compensates 2 hours of parking in one of the Park SJ garages. The closest validated garages are at 2nd and East San Carlos and Pavilion Garage. (Hover over garage names to click on link and find directions.)